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Accessibility Resources and Training

  1. Determine what courses are mandatory.
  2. Launch a course from the Course List.
  3. Complete the ‘Certify Completion' form at the end of each mandatory course.

Volunteers

  1. ACS-100 Accessibility Standards for Customer Service
  2. ACS-101 Focus on the Person, Not the Disability
  3. IAS-100 General Requirements
  4. IAS-101 Human Rights Code

Contractors, Consultants, Suppliers

  1. ACS-100 Accessibility Standards for Customer Service
  2. ACS-101 Focus on the Person, Not the Disability
  3. IAS-100 General Requirements
  4. IAS-101 Human Rights Code
  5. [other duty specific courses]

City Employees

  1. ACS-100 Accessibility Standards for Customer Service
  2. ACS-101 Focus on the Person, Not the Disability
  3. IAS-100 General Requirements
  4. IAS-101 Human Rights Code
  5. IAS-103 Employment Standards
  6. [other duty specific courses]

  • AccessForward has free training modules to help organizations understand Ontario's accessibility laws.
  • LinkedIn Learning Training has basic to advanced courses on how to make documents accessible.

Resources

Guides

Legislation

Maps

Funding

Other

Training

As part of our commitment to demonstrate leadership for accessibility in the community, the City of Peterborough provides online courses to help us meet training requirements of the Accessibility for Ontarians with Disabilities Act. Courses were developed for City staff, but everyone is welcome to use them.

Course list

 Instructions
  1. Determine what courses are mandatory.
  2. Launch a course from the Course List.
  3. Complete the ‘Certify Completion' form at the end of each mandatory course.
 Mandatory Courses

Volunteers

  1. ACS-100 Accessibility Standards for Customer Service
  2. ACS-101 Focus on the Person, Not the Disability
  3. IAS-100 General Requirements
  4. IAS-101 Human Rights Code

Contractors, Consultants, Suppliers

  1. ACS-100 Accessibility Standards for Customer Service
  2. ACS-101 Focus on the Person, Not the Disability
  3. IAS-100 General Requirements
  4. IAS-101 Human Rights Code
  5. [other duty specific courses]

City Employees

  1. ACS-100 Accessibility Standards for Customer Service
  2. ACS-101 Focus on the Person, Not the Disability
  3. IAS-100 General Requirements
  4. IAS-101 Human Rights Code
  5. IAS-103 Employment Standards
  6. [other duty specific courses]
Other Training Resources
  • AccessForward has free training modules to help organizations understand Ontario's accessibility laws.
  • LinkedIn Learning Training has basic to advanced courses on how to make documents accessible.

Contact Us

City Hall
500 George St. N.
Peterborough, ON
K9H 3R9

Phone: 705-742-7777
Toll Free: 1-855-738-3755
Email Us

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