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Customer Service

Looking for support? Connect with Recreation and Parks Services staff in person, over the phone, or through email.

Recreation Services is located at the Peterborough Sport & Wellness Centre at 775 Brealey Drive. For general inquiries email rec@peterborough.ca. Customer Service Representatives are available seven days a week at 705-742-0050 during the following operational hours:

Hours of operation at the Sport and Wellness Centre

  • Monday through Friday: 6 a.m. to 11 p.m. 
  • Saturday and Sunday: 6 a.m. to 8 p.m. 

Summer Hours (July 2 to September 1)

Monday through Sunday: 6 a.m. to 8 p.m.

Holiday Hours

Holiday hours are 6 a.m. to 2 p.m. on the following dates:

  • April 18, 2025
  • May 19, 2025
  • July 1, 2025
  • August 4, 2025
  • September 1, 2025

The Recreation and Parks Services program, services and management team works varying hours and may not be on site. Please email staff directly prior to coming in to the Centre if you are looking to meet with someone. 

Customer Service Representatives

Assistant, Recreation and Parks Services

Administrative Service Area Manager

Facility booking inquiries

Assistant - Recreation and Parks Services

Coordinator - Special Events

Coordinator - Sports Leagues

Recreation Administrative Services Coordinator

Assistant - Recreation Programs

Program Coordinator - Adult Leisure and Member Fitness

Program Coordinator - Aquatics and Public Skate Programs

  • Email Summer Ley or call 705-742-0050 ext. 1393#

Program Coordinator - Child, Family, and Day Camp Programs

Program Coordinator - Sport and Fitness Programs

Program Coordinator - Youth and Community Partnerships

Service Area Manager, Recreation Programs and Partnership

Recreation Facilities Supervisor - Community Centres

Recreation Facilities Supervisor - Parks

Recreation Facilities Supervisor - Arenas

 

Frequently Asked Questions

Does the Sport and Wellness Centre provide towel service?

We do not offer a towel service. We do provide spray bottles with a small cloth to wipe down equipment.

I'm a member - can I bring a friend as part of my membership?

Day passes are offered for $15 per person and can be purchased at the front desk. These passes provide you access all day to the fitness centre, drop-in swims, and drop-in sports.

Can I sign up ahead of time for a drop-in program?

Public swims and skates are a drop-in, first come, first served program. You can't sign up ahead of time. Schedule out the drop-in schedule. Visit the location where the program is occurring, and pay at the front desk.

Advisory Committee

The Arenas, Parks and Recreation Advisory Committee (APRAC) was established to advise and support the Arenas, Public Works and Recreation Divisions on matters relating to arenas, parks, urban forestry, horticulture, open spaces, recreational use of trails, and recreational facilities, programs and services. Learn more about APRAC.

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Contact Us

City Hall
500 George St. N.
Peterborough, ON
K9H 3R9

Phone: 705-742-7777
Toll Free: 1-855-738-3755
Email Us

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