Online services and forms | City of Peterborough

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Complete our customer feedback form

Online registration

Search programs that are open for registration and sign up online.

Facility booking and permits

Complete a facility booking request to rent a facility for a private event, sport, or community event.

Program withdrawal form

Request to withdraw from a program that has started.

Membership forms

Member hold request

Members are able to place their membership on hold for a minimum of 1 to 3 consecutive months, once per calendar year.

Hold requests can be done online by completing the form below. Please note that requests are due at least 10 days before the first day of the month in which you would like your membership to be placed on hold. Final dates to request holds are listed in the chart below. Requests submitted after the deadline will not be completed.

If you or a family member have received a member discount on a registered program, your membership must remain active to maintain the discount. Otherwise, the outstanding amount will be owed.

Membership hold request form

Deadlines for hold requests
Month in which hold begins	Submit hold request by this date
January	December 22
February	January 22
March	February 18
April	March 22
May	April 21
June	May 22
July	June 21
August	July 22
September	August 22
October	September 21
November	October 22
December	November 21

Member termination requests

If you are looking to cancel your membership with the Peterborough Sport & Wellness Centre, please review the following information and complete the online termination request form.

Termination requests can be done online by completing the form below. Please note that requests are due at least 10 days before the first day of the month in which you are requesting your membership to be terminated. Final dates to request terminations are listed in the chart below. Requests submitted after the deadline will not be completed.

If you or a family member have received a member discount on a registered program, your membership must remain active to maintain the discount. Otherwise, the outstanding amount will be owed.

Membership termination form

Deadlines for termination requests
Month in which termination begins	Submit request by this date
January	December 22
February	January 22
March	February 18
April	March 22
May	April 21
June	May 22
July	June 21
August	July 22
September	August 22
October	September 21
November	October 22
December	November 21

Registered programs

How do I find old receipts and registration information?

Your online account provides access to payment history, previous registration information, and receipts. Follow these steps to find this information:

Log in to your online account.
Click on the My Info button at the top of the page.
Click on the family member who participated in the program.
Scroll down to find all transactions related to that family member.

How do I transfer to another program?

Transfers are only permitted prior to the start of a program. This action must be completed by a Customer Service Representative. Please call 705-742-0050 ext. 2201# or visit the Sport & Wellness Centre at 775 Brealey Dr. during operational hours. All transfers incur an administrative fee of 15%.

How do I withdraw from a program?

Withdrawals are permitted prior to program start*. This action must be completed by a Customer Service Representative. Please call 705-742-0050 ext. 2201# or visit the Sport & Wellness Centre at 775 Brealey Dr. during operational hours. All withdrawals incur an administrative fee of 15%.
*Aquatic Advance Leadership Courses and Birthday Parties: withdrawals can occur no later than 14 days before the program start. Day Camps have their own withdrawal policy. Please visit the policy page for more information.

Event rentals

Learn about our available facilities for a variety of events, including private events, parties and community events and festivals.

Facility Booking and Permitting